Tag: Features
Posted by: Dian Taylor | on February 20, 2024
2024 Wave 1 Release Notes: D365 Field Service
Like every year, I’ve been writing several articles about the features included in the 2024 Wave 1 release for Dynamics 365 CX! In the first article of this series, I explored all the additions and enhancements for Dynamics 365 Sales. Following that, I wrote a piece about the new SKU Microsoft Copilot for Sales; you can catch up on it here if you haven’t gotten a chance to do soRead More
Posted in D365 Field Service, Release Wave | Tags:2024 Release Wave 1, Copilot, Copilot for Field Service, Create work orders in Teams using AI, D365, Embedded guides in Field Service mobile, Features, Field Service, Get insights for technicians from copilot, Integrate financial and inventory management, Integrate with business central, Link unfurling, Manage postcodes globally, Manage vendors with advanced contractor management, New and intuitive user experience for Field Service mobile, New Features 2024, New Mobile Experience, Offline sync settings for frontline workers, See bookings in the agenda view in new mobile experience | Comments Off on 2024 Wave 1 Release Notes: D365 Field Service
Posted by: Dian Taylor | on December 27, 2022
Power Virtual Agents: Question Options Deep Dive
Since the public preview of the updated version of Power Virtual Agents became available last month, I have been hitting PVA hard. Meaning any time I had availability I was working in Power Virtual Agents trying to uncover as many secrets as I could! If you a frequent visitor of my website, you might have noticed that the last 3 articles were all about the new experience in PVA andRead More
Posted in Configuration, Copilot Studio (previously Power Virtual Agents), PowerFX, Release Wave | Tags:2022 Release Wave 2, Advanced, Authoring, Canvas, Features, New, Power Virtual Agents, PowerFX, Preview, PVA, Question | Comments Off on Power Virtual Agents: Question Options Deep Dive