Tag: Embedded Teams Chat
Posted by: Dian Taylor | on January 4, 2022
Microsoft Teams embedded chat | Part 2
In late October of 2021 I wrote an article about one of my favorite new features in Dynamics 365. Yes, you guessed it, I am talking about the Microsoft Teams integration with Dynamics 365. In particular, I am referring to the embedded chat within Dynamics 365. This functionality allows users to access Microsoft Teams chats directly from within Dynamics 365 and even allows users to link chats to Dynamics 365Read More
Posted in Configuration, Customer Service Workspace, D365 Customer Service, D365 Field Service, D365 Sales, Microsoft Teams, Release Wave | Tags:Customer Service Workspace, Embedded Teams Chat, enable teams integration in Dynamics 365, Microsoft Teams Integration, Omnichannel embedded teams | Comments Off on Microsoft Teams embedded chat | Part 2