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Category: Copilot

Posted by: Dian Taylor | on August 15, 2023

Field Service Copilot – Outlook experience (preview)

I’m sure many of you have already heard about the preview of Field Service copilot that was announced by Microsoft a few days ago. We had to wait until August 11th (at least for the environments in the NA regions) to get access to this. If you are not familiar with Field Service Copilot and haven’t heard or seen any of the announcements, let me explain what this is. FieldRead More

Posted in Copilot, D365 Field Service, Release Wave | Tags:AI, app, Artificial intelligence, Copilot, Dynamics 365, Dynamics 365 Field Service app, Field Service, Field Service Copilot, front line workers, generate work order from email, Outlook | Comments Off on Field Service Copilot – Outlook experience (preview)

Posted by: Dian Taylor | on July 4, 2023

Copilot for Dynamics 365 Sales(preview)

I’m sure you have all heard of the new Copilot feature that Microsoft announced in March of this year. Essentially, Copilot is an AI-powered productivity tool that uses natural language processing and machine learning to understand users’ requests and provides personalized recommendations, tips, and assistance. This means that users can ask Copilot questions and get instant answers, guidance, and suggestions to help them work more efficiently. Copilot is designed toRead More

Posted in Copilot, Copilot for Sales (formerly known as Viva Sales), D365 Sales, Release Wave | Tags:Artificial intelligence, ChatGPT, Copilot, Copilot for Sales, D365, GPT-4, New Features, Open AI, Preview, Sales | 2 Comments »