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Tag: front line workers

Posted by: Dian Taylor | on August 22, 2023

Field Service app (preview) for Teams

I’m sure many of you have caught wind of the exciting news around Field Service Copilot which was announced just a few weeks back. The wait is over, especially for those in the NA regions, as we got access to the preview feature on August 11th. In case you haven’t bumped into the buzz about Dynamics 365 Field Service Copilot, let me break it down for you. Imagine having anotherRead More

Posted in D365 Field Service, Microsoft Teams, Release Wave | Tags:app, D365, Dynamics 365, Field Service App, front line workers, frontline worker, Microsoft, Preview, Teams, Work orders | Comments Off on Field Service app (preview) for Teams

Posted by: Dian Taylor | on August 15, 2023

Field Service Copilot – Outlook experience (preview)

I’m sure many of you have already heard about the preview of Field Service copilot that was announced by Microsoft a few days ago. We had to wait until August 11th (at least for the environments in the NA regions) to get access to this. If you are not familiar with Field Service Copilot and haven’t heard or seen any of the announcements, let me explain what this is. FieldRead More

Posted in Copilot, D365 Field Service, Release Wave | Tags:AI, app, Artificial intelligence, Copilot, Dynamics 365, Dynamics 365 Field Service app, Field Service, Field Service Copilot, front line workers, generate work order from email, Outlook | Comments Off on Field Service Copilot – Outlook experience (preview)